Bank of America Zeroes Customer Accounts on Tech Glitch

Bank of America (BoA) experienced a widespread technical issue on October 2, affecting thousands of online banking customers.

Among the issues reported were customers unable to access their accounts, online accounts with zero balances, and issues with online banking, mobile apps and some ATMs.

where is my money

Angry customers took to social media to complain and ask why their Bank of America accounts had been zeroed out.

“Bank of America where is all my money? An explanation would be nice,” said one customer.

“It’s not cool to leave people hanging and insecure with their money,” another user wrote, with another stating:

“My money is gone, but conveniently my debt is still there. Bank of America sucks.”

More than 18,000 outages were reported, according to the Downdetector website. Users were still reporting problems as of a couple of hours ago, with one saying: “I made two online deposits and it never hit my account. Where is this money???”

In a written statement, a spokesman for the bank said:

“Some customers are experiencing an issue accessing their accounts and balance information today. These issues are being addressed and have been largely resolved. We apologize for the inconvenience.”

They did not elaborate on the details or the cause of the outage and there were no further updates from the bank at the time of writing. BofA’s help page on X was flooded with complaints and robotic customer service responses.

Entrepreneur and angel investor Daniel Stakleff said Bitcoin fixes this, advising victims to take control of their own money.

🚨 BREAKING NEWS 🚨:#Bitcoin can save you!

As of noon today, more than 17,000 Bank of America customers are reporting account CUT 🔒🔥. Many are completely LOCKED out of their accounts, while those who can log in see their balances at $0.00 or very low! 😱💀

What else… pic.twitter.com/cpLUCGSnIS

— Daniel Stakleff (@DanielStakleff) October 2, 2024

Common bank cuts

A system outage caused by a power outage at a Wells Fargo facility left customers unable to access online banking, mobile apps and ATMs for several days in 2019.

Cyber ​​attacks and IT failures have also affected the systems and customers of HSBC, Capital One, TSB Bank and the Commonwealth Bank of Australia in recent years.

Meanwhile, the Bitcoin network has not experienced an outage since 2013 and has an uptime of 99.98%, according to Bitbo. However, the same cannot be said for other blockchains, such as Solana.

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